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  • What should I wear for my water sports adventure?
    Recommended Gear for Water Activities: Clothing: Dress comfortably in quick-drying attire such as: Swimwear Rash guards Board shorts Essentials: Sunscreen (opt for "reef-friendly" ingredients that won't harm marine life) Water shoes Towel Goggles Hat
  • Do you offer storage for personal belongings?
    In most cases, we offer limited storage lockers for your small belongings during your rental period.
  • What safety gear is included with my rental ?
    At OMWSC, we prioritize the safety of our customers during their rental experience. For all water sports rentals, life jackets, whistle, first aid kit are mandatory and provided as part of your rental package. This ensures that you have the necessary safety gear to enjoy your activity responsibly. Rest assured that all our safety gear is regularly inspected and maintained to meet high safety standards.
  • What happens if the weather is bad?
    We reserve the right to cancel rentals due to unsafe weather conditions. In these cases, we will either offer to reschedule your adventure or provide a full refund.
  • Can I bring my own food and drinks?
    No, we do not allow outside food or drinks on our rentals for safety reasons. However, we can provide recommendations for nearby restaurants or convenience stores.
  • Can we switch drivers?
    No.
  • Are there any health and safety restrictions for renting jet cars ?
    Yes, at OMWSC, the safety and well-being of our customers are our top priority. We have specific health and safety restrictions for individuals who wish to rent jet cars. The following individuals should refrain from participating in these activities: 1. Individuals with heart conditions or abnormal blood pressure. 2. Those who have had back, neck, or knee surgeries or other physical conditions. 3. Expectant mothers. 4. Individuals experiencing motion sickness or dizziness. 5. Guests under the influence of alcohol or drugs. 6. Those with any neurological problems. Additionally, please note that jet cars are not wheelchair accessible. It is important to adhere to these restrictions to ensure everyone's safety. If you have any specific health concerns or conditions not mentioned here, we recommend consulting with a medical professional before making a rental reservation. Our team at OMWSC is always available to answer any further questions you may have regarding our safety policies.
  • Do I need a license to operate a jet car?
    One valid driver's license holder must be present to initiate the reservation, along with a credit card that has the same name as the driver's license.
  • Is jet car operation safe ?
    Absolutely! At OMWSC, your safety is our top priority. We ensure that every customer receives comprehensive training and detailed safety briefings before embarking on their jet car adventure. To add an extra layer of protection, life jackets are mandatory for all jet car riders. We're committed to providing a thrilling yet secure experience so you can enjoy your ride with complete peace of mind.
  • What is the minimum age to operate a jet car ?
    At My OMWSC, the minimum age to independently operate a jet car is 21 years old. However, we do allow individuals who are 12 years and older to join our jet car adventures as passengers, provided they are accompanied by a legal guardian. It's important to note that all participants, regardless of age, must possess the physical strength required to pull themselves back onto the jet car if they fall off. This ensures the safety and enjoyment of all our customers during their rental experience.
  • What if I'm not a strong swimmer but still want to enjoy water activities?
    At OMWSC, your safety and enjoyment are our top priorities. If you're not a strong swimmer, there's no need to worry. We provide life jackets with all of our rentals to ensure your safety while you're on the water. Additionally, our experienced staff is always available to offer advice . This way, you can confidently enjoy your activity without any concern. We are committed to helping you have a safe and enjoyable experience.
  • How much experience do I need?
    No prior experience is necessary! We offer thorough training to ensure you feel confident and comfortable behind the wheel.
  • Do I need experience with water sports car to rent?
    While having experience with water sports can be helpful, it is not always necessary to enjoy the rental services at OMWSC. We understand that everyone has to start somewhere, which is why we offer introductory operating lessons to help our customers get started. Our professional instructors provide comprehensive guidance to ensure that even beginners can confidently and safely enjoy their time on the water. Whether you're new to water sports car or looking to refine your skills, our staff is committed to making your rental experience enjoyable and memorable.
  • Do I need to sign a waiver to rent the jet car?
    Yes, all participants are required to sign a waiver before renting the jet-car. For participants under the age of 17, a parent or guardian must complete the waiver on their behalf. This step ensures both safety and compliance with our policies, helping us provide the best possible rental experience for everyone.
  • What is your payment and cancellation policy?
    At OMWSC, we prioritize your security and convenience. Our payment policy requires that, during check-in, you present the physical credit card used for your booking along with a matching valid photo identification. It is crucial that the name listed on your credit card is identical to the contact name listed in your booking. This ensures both your security and a smooth transaction process. As for our cancellation policy, please refer to our detailed cancellation guidelines provided during the booking process or visit our website for more information. The terms and any applicable fees depend on the rental item and the timing of your cancellation. Should you have any further questions or need assistance with your booking, feel free to contact our customer support team.

PAYMENT POLICY:

For your security, at check-in you are required to present the physical credit card that was used to pay for your booking along with the physical copy of your valid photo identification card. The name listed on your credit card and photo identification must be identical to the name of the person listed on your booking.

CANCELLATION POLICY:

Customers will receive a full refund within 24 hours’ notice of cancellation. Customers will also receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.

BTS

Experience the excitement as our new Ocean Motion Watersports cars arrive at the marina! Join us behind the scenes for a glimpse into the thrill of water sports and the adventure that awaits.

DIDN'T FIND YOUR ANSWER?

We strive to cover everything in our FAQs, but if you have any lingering questions about JetCar PR, feel free to contact us directly.

Our team is here to help!

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866-592-6151

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Find us at the San Juan Bay Marina, under the Sizzler restaurant, 482 Ave. Fernández Juncos, San Juan, PR 00901

Jetcar Rental

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